Payment extension
Need more time to pay your bill? No problem! You can defer your bill payment for up to two weeks by logging in to your Online Account and selecting 'Payment extension'.
Our thoughts are with those affected by the devastating fires that swept through several parts of Alberta. We extend our deepest gratitude to the brave responders still battling the flames and our heartfelt condolences to those who have lost their homes and businesses.听
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If you've been impacted by the wildfires and need assistance with your account, we're here to help you when you are ready. Our number one priority is our customers' safety so please take care of yourself and family first.听
Please visit听听for timely updates.
We are here to support our customers through these challenging times and extend our deepest sympathies to those impacted by the wildfires.
Find the status and location of wildfires, fire restrictions and bans from the听.
Customer Service Hours: 7:00am - 9:00pm MST (Monday-Friday), 8:00am - 4:30pm MST (Saturday),听Closed Sundays