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Understanding your bill

Learn more about the various fees and charges on your energy bill as well as how your energy usage is calculated.

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Why should I switch to regulated natural gas?

Over the past year, the regulated natural gas rate in Alberta has dropped significantly and is forecasted to remain low throughout 2024! Find out how you can benefit from it.
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Are electricity rates in Alberta going down?

While electricity prices hit all-time highs in Alberta in 2023, it is now forecasted to remain low for the rest of 2024. Find out why it has finally stabilized.
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Why is my energy bill higher in the winter?

Just like the weather, your bill also changes according to the season. If you've noticed an increase in your energy costs during winter, here are some of the reasons why.
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Why are electricity rates in Alberta higher than ever?

Over the last year, Alberta's electricity regulated rate option (RRO) has hit all-time highs due to changes in market conditions and global events. Find out why.
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What are transmission and distribution fees for?

Find out who sets these fees and what it pays for.
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How are power and energy measured?

Understanding how power and energy are measured doesn't have to be complex. Read our guide to easily understand the units energy is measured in.
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What's the difference between kW vs. kWh?

Learn the key difference between a kilowatt (kW) and a kilowatt-hour (kWh) and what they mean on your energy bill.
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Joules, gigajoules and your energy bill

Learn about joules and gigajoules in our simple guide. Better understand your energy bill today!
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How regulated natural gas prices are set

Learn about the Alberta Natural Gas market and how it effects you.
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Glossary of electricity and natural gas terms

Learn more about the terms used in your electricity and natural gas bill.
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Who are the major players in Alberta's energy market?

Get an insight into the gas and electricity markets in Alberta.
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Energy deregulation in Alberta

An overview of how the current Alberta energy market evolved and how it affects consumers and businesses today.
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